FREQUENTLY ASKED QUESTIONS
CAN MY WORK BE USED:
My focus is primarily on making functional pieces that can be used and enjoyed on a daily basis. My pieces are safe
for food and can be placed in the dishwasher or microwave (unless specifically indicated otherwise).
WHERE TO PURCHASE MY WORK:
My website is not currently set up for direct purchase, however, you can reach out via my contact page or email and
I can arrange the purchase and shipping options with you.
I currently will ship anywhere in the USA or Canada. All shipping costs are paid by the buyer, and any additional
international taxes or shipping charges that may arise will be the responsibility of the buyer as well. If you need anything shipped outside of the USA or Canada, we can discuss costs and location, and I will do my best to accommodate if I am able. I use a third party shipping service through Pirate ship to give you the cheapest shipping possible.
If you live or work nearby, you can definitely make an appointment to stop by and look at my current available work
in person. I often have special sales going on and more work than what is shown online so it is worth stopping by for a
visit. I love meeting new people and talking about my work.
My studio is located where Highway’s 12, 80 and 680 merge in Fairfield CA. To make an appointment you can
call, text or email me and we can set up a time that works best.
Cell number: 510-701-0103 or email: rvspottery@gmail.com
FORMS OF PAYMENT ACCEPTED:
Cash, zelle, apple pay, paypal, venmo (if you are known to me), credit card , check( if known to me)-
payment for piece and shipping must be received prior to shipping.
DO YOU ACCEPT RETURNS
I do not generally accept returns, but I am committed to your satisfaction. If there is a problem, or
you are disappointed with your purchase, please contact me via email with the details within a week
of receipt to see what we can do about an exchange.